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3.30.2016

It's Moving Week!

It's finally here...
Today, escrow closed and Mom got the keys to the new house!

We popped the cork on a split of bubbly and toasted her new digs, 
our new adventure, and spoke a blessing over the house.
(that blessing has a story, and I'll be sharing it in a later decorating post)
We also offered a heartfelt 'Thank You' to Dad, for making sure Mom was taken care of
so that she could make sound decisions - like buying this house and selling the old one.
I am so grateful that he made sure she'd be financially okay without him.

...and then we walked around the house, and smiled, and talked about decorating.
 I just can't say enough good things about Pardee Homes. Seriously.

The sales rep we worked with, Linda B, was a ray of sunshine straight from the heart of Texas. The woman has a way with words and her sweet voice that gets things DONE.
There were no major issues with the house, but there were a few things along the way that we noticed and asked about. Linda clarified the process for us, and handled any glitch with grace and efficiency. The company addressed them immediately  - done, and done.

Our project manager/supervisor, whom our designer Lissa dubbed 'Super Scott', was simply amazing. The man was on top of EVERYTHING and when a glitch did come up, there he  was, making sure things were up to snuff in record time. I don't think he ever goes home.

Even our customer service rep, Chip H (He told us that his wife's name is Julie, so he calls her JuJu, instead of JoJo! Chip and JuJu!) was on totally top of things. As we did the walk through on Monday, Chip tagged little things like paint drips, a dirty window, some grout visible on the floor tiles... and I swear to you, within half an hour there was another CS agent - Alan - on site doing all of the pickup work! By the time we finished the walk through paperwork, the pickup list was done! The one thing we missed was a crack in one of our gorgeous floor tiles - but Alan caught it and called the tiler, and as we walked out of the house, the tile guy was already replacing the tile! This level of customer service is phenomenal anywhere, but from a production builder? Color me VERY impressed!
So now, we're packing the last boxes so that when the Bekins moving crew arrives at 'the old house' on Wednesday morning, everything is ready for them to load up. They'll be packing up the kitchen, too, because we trust them to pack it well for transport. And Thursday, they'll deliver to and unload into the new house!

Speaking of that unloading part...
I've been watching Joanna Gaines carefully, to master a maneuver she does that I have always had trouble with: 'The Designer Point'. I've never been good at it. I just jump in and grab things and start moving them myself. Well, not any more! I'm going to utilize 'The Designer Point' - paired with a smile, of course! - to direct the crew as THEY move the heavy stuff: "Yes, that table will go right over there in the corner of the living room... oh, the other corner. A bit closer to the window, maybe? Yes! Thank you!" ;)

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